Privacy Policy

Ensuring the Privacy of Your Personal Data

To ensure the confidentiality of data transmission, we use encryption protocols.

Controlled Access: Access to Bodymass systems (servers) is controlled by firewall systems, allowing specific services to be used by customers/users while preventing unauthorized access to systems and databases containing confidential company information.

Automatic Logout: For enhanced transaction security, if no activity is detected within the e-shop for 30 minutes, you will be automatically logged out of your account.

Encryption: From the moment you start browsing, the Bodymass system decrypts incoming information using a unique key (established at the start of your session) before processing it. At any point on the website where you enter personal data (such as passwords, addresses, phone numbers, or credit card details), encryption is applied.

Encryption is a method of encoding information until it reaches its intended recipient, who can then decode it using the appropriate key. When placing an order and logging into your account, all communication between your computer and Bodymass systems is encrypted. Each time you send information, your browser encrypts it before transmitting it to the system.

Protection of Personal Data

When registering on bodymass.gr, you will be asked to provide personal information (such as name, surname, email address, shipping address, etc.) so that we can process and complete your orders. Any personal data provided is used exclusively for transaction purposes, improving our services, and ensuring proper website functionality. It will not be shared with third parties, except where required by law.

Unauthorized access to your personal data by third parties is strictly prohibited. Only authorized Bodymass personnel have access to such data.

If you choose to pay via PayPal or Eurobank, the privacy policies of those providers also apply. You can view them here and here.

For any questions, suggestions, or requests regarding these matters, please contact us via the contact form. Every user has the right to access, update, or object to the processing of their personal data at any time, in accordance with applicable data protection laws.

Cookies

Cookies are small data files stored in your browser during browsing. You can delete them at any time. Most cookies are automatically deleted when you close your browser, while others remain stored for a predefined period.

To ensure the proper functioning of our website and provide the best possible browsing experience, we use harmless cookies that do not contain personal data. These are categorized as necessary (functional) cookies and statistical cookies.

Necessary Cookies

These cookies are essential for the proper operation of the website, enabling basic functions such as adding products to the cart, user login, online payments, recently viewed products, and comments. Without them, the website cannot function properly.

Statistical Cookies

To measure website usage, we use statistical cookies from Google Analytics, which collect anonymous usage data. More information is available here.

We also use Skroutz Analytics to improve service quality. This service collects anonymous usage statistics shared with Skroutz.gr. More information is available here.

You can disable cookies at any time via the cookie consent banner or your browser settings. Please note that some parts of the website may not function properly without them.

Third-Party Payment Cookies

If you choose PayPal or Eurobank for payment, additional cookies may be used by these services. More information can be found here and here.

Product Information

Bodymass is committed to providing accurate and complete product information, including qualitative and quantitative characteristics. However, technical or typographical errors may occur.

Product Purchases

Bodymass strives to provide high-quality services. However, errors in pricing or product details may occasionally occur. Website interruptions or human errors cannot be entirely ruled out. If you notice any discrepancies, please contact Customer Support at [customer service phone] or via the [contact form].

After placing your order, you will receive an automatic confirmation email with your order details.

Sports nutrition supplements are strictly intended for individuals over 18 years old.

Newsletters

Bodymass periodically sends newsletters. These emails may occasionally appear in your spam folder, so please check regularly.

If you wish to unsubscribe, you can do so via the contact form. Transactional emails related to your orders cannot be disabled. Please ensure you receive them and notify us immediately if you do not.